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Michael Frarie is an experienced professional with a robust background in IT and service management. Currently serving as Principal Release Manager at the Federal Reserve Bank of Boston since August 2020, Michael previously held positions at Navisite as Manager of Service Operations and Service Delivery and spent nearly three decades at Swiss Re, culminating in roles such as Expert in Major Incident Management and Sr. Manager of Technical Services. Michael is adept in incident management processes, project management, and technical services, with a solid foundation in computer science earned from Plymouth State University, where a Bachelor of Science was obtained in 1989.