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Shivam Agrawal holds a Master of Business Administration (MBA) in Marketing and Business Analytics from SVKM's Narsee Monjee Institute of Management Studies (NMIMS), earned between 2016 and 2018, and a Bachelor of Technology (BTech) in Electrical from the same institution, completed from 2013 to 2016. Professional experience includes roles as Product Manager, Product Specialist, and Priority Relationship Manager in the Credit Cards division at Federal Bank, along with prior internships at Bharti Airtel, Idea Cellular Ltd, Tehri Hydro Development Corporation Ltd., and Bharti Airtel again, where various technical and management responsibilities were undertaken.