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Ian Jones CPCU, CIC, AIC has extensive experience in the insurance industry, currently serving as the Excess and Surplus Claims Manager at FCCI Insurance Group since 2014, following a tenure at Liberty Mutual from 1998 to 2014, where roles included Senior Casualty Claims Specialist. Extensive expertise includes managing high-value claims, navigating complex coverage issues, and leading mediations and trials, with a proven track record in training and mentoring claims staff. Ian Jones holds a Bachelor of Science degree in Criminal Justice/Police Science from Georgia College & State University, obtained in 1994.