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Olivia Bucsa is currently a Sales Development Representative at FAVI, where responsibilities include sales prospecting, creating partnership materials, managing client inquiries, and collaborating with various internal teams while utilizing tools such as Google Analytics and Hubspot. Previously, Olivia managed operations at McCarthy's Irish Pub, overseeing staff recruitment, training, scheduling, and event management, alongside handling HR tasks and marketing projects. Earlier experience as a Customer Service Representative and Coach at Webhelp involved resolving customer issues, coordinating mentorship programs, and enhancing staff performance through targeted training. Olivia holds a Bachelor's degree in Banking, Corporate, Finance, and Securities Law from Ioan Slavici. Skills include business development, process improvement, leadership, creativity, communication, and problem-solving.