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Alicia Richter Sanches is a Retail Business Operations Analyst at FARM Rio since March 2023, with expertise in omni-channel management, supply chain control, and commercial planning. In the current role, Alicia has streamlined order processes, optimized inventory management, and contributed to strategic commercial planning based on key performance indicators. Previously, Alicia worked as a Logistic Operations Intern, managing US and EU wholesale orders and enhancing customer service. Prior experience includes participation in the International College Program at Walt Disney World, where Alicia developed cultural proficiency and customer service skills, and a role at Tenaris focused on strategic marketing and business intelligence related to Brazilian imports and exports. Alicia holds a Bachelor's degree in Chemical Engineering from Universidade de São Paulo, completed in 2023.