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Abigail Fenlason has extensive experience in project management and process optimization, currently serving as the Manager of Business Process Optimization at Farm Credit East, ACA, since January 2017. Abigail has also held roles such as Document Specialist Leader, Senior Project Manager, and Technology Specialist and Project Manager within the same organization. Previously, Abigail worked as a Project Manager at Farm Credit Financial Partners, Inc. from March 2005 to January 2017 and as a Customer Service Specialist at MassMutual Financial Group from June 2004 to March 2005. Abigail holds a Bachelor of Science in Management from Bentley University, earned between 2000 and 2004, and pursued further studies at the Questrom School of Business at Boston University.