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Jessica Z. is an experienced professional with a strong background in managing complex operations and implementing customer experience technologies. Currently serving as a Managing Consultant at Farlinium since February 2017, Jessica has worked with large-scale enterprises across various industries to ensure seamless data integration and enhanced customer value. Previously, Jessica held the position of Benefit Funds Manager at Building Service 32BJ Benefit Funds, overseeing operations for a local office that served nearly 20,000 members. Earlier roles included Research Analyst and Health and Welfare Fund Analyst at SEIU, focusing on healthcare policy research and benefits administration. Jessica holds a Master’s degree in Public Administration from George Mason University and a Bachelor’s degree in Business Administration with a concentration in Finance from American University.