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Abby Sonnek is a Senior Business Consultant at Farlinium, where involvement spans various roles, including Business Consultant and Associate Business Consultant, with a focus on enhancing customer experience (CX) and business intelligence (BI) analytics for large-scale enterprises. Prior experience includes serving as a Business Analyst/Customer Success Strategist at MainTrax, specializing in voice analytics to improve organizational metrics, and acting as a Teaching Assistant in Exercise Physiology at St. Olaf College, where responsibilities included assisting with fitness assessments. Additionally, Abby completed a Community Outreach Internship at Wild Rivers Habitat for Humanity, creating informational content and fostering relationships with local organizations. Abby holds a Bachelor of Arts degree in Kinesiology with a concentration in Psychology and Neuroscience from St. Olaf College.