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Jose Rodrigues has extensive experience in customer service and retail management, currently serving as Customer Service Lead for European Markets at FARFETCH since March 2017. Previously, roles at FARFETCH included Premium Service Supervisor, Premium Service Specialist, and Customer Service Specialist in a luxury environment. Prior to FARFETCH, Jose worked as a Merchandiser Visual at Desigual, where responsibilities included organizing top-selling items and managing displays to enhance customer appeal. Additional experience includes serving as Store Sales Manager at Cedon MuseumShop GmbH, Operations Manager at Pano Brot & Kaffee, and Team Lead at ray facility management group. Jose Rodrigues is currently pursuing a Bachelor's Degree in European Studies with a minor in Economics, Law, and Sociology at Universidade Aberta, following various educational qualifications including a Fast MBA Masterclass and training as a Tattoo Artist.