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Ana Barbosa Leal is a seasoned professional in operations and service management with extensive experience in the luxury and e-commerce sectors. Currently, as Head of Catalogue Operations at FARFETCH since September 2017, Ana oversees a team of 70, managing aspects such as development, monitoring, pricing, and product enrichment. Previously, Ana held leadership roles at FARFETCH, including Head of Service Management, where strategic planning and client satisfaction were prioritized. With a background as Outsourcing Director at RICON GROUP and General Manager at Lamia, SA, Ana has developed robust expertise in quality control, product development, and operational leadership spanning over two decades. Ana holds an education from Universidade do Minho.