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Gretel Chan has a diverse work experience spanning multiple roles and industries. Gretel is currently employed as a Project Director, Customer Success at Fano Labs, a position they have held since October 2022. Prior to that, Gretel served as a Product Manager at the same company from January 2021 to October 2022.

Before joining Fano Labs, Gretel worked at Clare.AI as a Senior Manager - Business and Conversational Design from February 2019 to January 2021. Gretel also has experience in business development, having worked at Cherrypicks as a Manager from January 2015 to August 2018, and as an Assistant Manager from July 2014 to December 2014.

Gretel's earlier roles include being a Senior Project Executive at The Brandy Company Limited from September 2013 to July 2014, and holding positions as an Assistant Manager and Senior Project Executive at the Hong Kong Wireless Technology Industry Association from September 2010 to June 2013.

Overall, Gretel Chan's work experience showcases their expertise in project management, customer success, product management, business development, and conversational design.

Gretel Chan attended MIT Sloan Executive Education to study the innovation of product and services using the MIT Approach to Design Thinking. Gretel also earned a First-class Honours degree in BA (Hons) in English for Professional Communication (BAEPC) from City University of Hong Kong.