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Jake Montgomery has diverse experience in customer service and project management, currently serving as a Patient Advocate for Family Hospital Systems since October 2022. Previous roles include Sales Representative at Woody Anderson Ford and Valet at Parking Management Company, where exceptional customer service skills were developed. Jake also held positions in technology and project management, including Test Lead at The University of Alabama IT Innovation Center, where an application for client surveys was created, and Project Manager for the UA MIS Program, fostering efficiency in task completion. Educationally, Jake holds a degree in Management Information Systems from The University of Alabama in Huntsville.