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Charlotte Dunford has over a decade of experience in the financial sector, currently serving as an Underwriter at Family Building Society since October 2013. In this role, Charlotte specializes in various mortgage products including owner-occupier, buy-to-let (BTL), and lifetime mortgages. Previous positions at Family Building Society encompassed Mortgage Assessor and Loans Underwriting Administrator, involving comprehensive mortgage application processing, credit checks, broker liaison, and general administrative tasks. Prior to this, Charlotte worked in various capacities at Sainsbury's from October 2004 to October 2013, gaining experience in cash office management and customer service. Charlotte holds a Bachelor of Arts degree in Sociology of Sport and Leisure from the University of Brighton, where participation as a Student Ambassador enhanced communication and presentation skills.