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Charles Nadeau, CRIA, is an experienced professional in e-commerce and digital experience management, currently serving as Directeur, e-commerce et expérience digitale at Familiprix since April 2011. In this role, Charles Nadeau oversees the development of customer experience digitization tools, including a robust e-commerce platform, and manages teams focused on digital marketing strategies, consumer relationships, and data analysis. Previous positions at Familiprix included Directeur, opérations et logistique, and Coordonnateur principal opérationnel, where responsibilities ranged from pharmacy automation programs to project oversight and cross-department collaboration. Earlier career experience includes roles in human resources and customer service at Orléans Express. Charles Nadeau holds an MBA and two Master's degrees from Université Laval, specializing in business management and industrial relations.