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Jennifer Brown has a diverse work experience history. Jennifer started their career in 2007 as a Human Services Quality Analyst at Larimer County. From 2008 to 2012, they worked as the Director of Clinical Operations and Placement Services at HKI. In 2012, they joined Directions for Living as a Supervisor of Quality Improvement until 2014 when they became the Director of Operations & Performance Management at Families First of Florida. In 2015, they were promoted to Vice President of Operations at Families First of Florida, LLC. Currently, Jennifer serves as the Chief Operations Officer and Chief of Operations at Families First of Florida, where they have been since March 2021.

Jennifer Brown attended Oral Roberts University from 1986 to 1990, where they pursued a Bachelor of Science (B.S.) degree in Social Work.