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Michaela Mlynkova possesses extensive experience in the hospitality industry, currently serving as Cluster Reservations Manager and Rooms Division Manager at Falkensteiner Hotels & Residences since August 2016. Previous roles include Business Development Manager, Front Office Manager, and Shift Leader at Austria Trend Hotel Bratislava from September 2009 to July 2016, as well as Guest Services Manager at Club Quarters Chicago and various positions at Swissotel Chicago and Radisson BLU Carlton Hotel. Michaela's expertise includes individual and group reservations management, collaboration with convention services, and reporting. Educational qualifications include a Master’s degree in Economics from Univerzita Mateja Bela v Banskej Bystrici, obtained between 1997 and 2003.