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Luciana Codiferro is an experienced professional in the hospitality and healthcare sectors, currently serving as Front Office Manager at FMTG | Falkensteiner Michaeler Tourism Group since April 2022, following previous roles as Assistant Front Office Manager and Front Office Agent. Prior to this, Luciana managed a medical clinic at Laucala Island and held administrative positions at Klinik Gut, including Head of Administration and Front Office Manager. Luciana's career began as a Pharmaceutical Assistant at Kulm Apotheke. Educational qualifications include an Executive Leadership Certificate from Cornell University and various leadership and English courses from institutions such as Invida GmbH and Atlantic Language Galway. Luciana's foundational training includes an apprenticeship as a Pharmaceutical Assistant at Kulm Apotheke St. Moritz and early healthcare education at Bildungszentrum Gesundheit und Soziales Chur.