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Marcin Gruszecki is an accomplished professional with extensive experience in various leadership roles across multiple companies. Currently serving as the Head of IT Support at Elocity since April 2024, Marcin also holds the position of Chief Operating Officer at Casespot, overseeing the development and implementation of call center operations and processes for numerous clients. Additional roles include Chief of Sales Support and Telesales at Fale Loki Koki, Head of Telesales External at Netia, and Head of Telesales at P4. Marcin's background includes expertise in e-commerce and sales support, project management, and customer service coordination. Educational qualifications include an Executive Master of Business Administration from Akademia Ekonomiczno-Humanistyczna in Warsaw, a Master's degree in Social Communication and PR from Wyższa Szkoła Finansów i Zarządzania w Warszawie, and a Bachelor's degree in Sociology from Wyższa Szkoła Nauk Społecznych im. Ks. J. Majki.