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Sofia Vargas is an experienced professional in account management and customer service, currently serving as a Key Account Manager at Falcon Farms Inc since September 2023. Prior to this role, Sofia worked as a Floral Category Manager at UrbanStems from July 2022 to September 2023 and as a National Account Manager at The Elite Flower from July 2019 to July 2022, where responsibilities included conducting cost analyses and developing cost-effective purchasing strategies. Previously, Sofia held positions as a Customer Service Representative at Riverdale Farms & Investments and Colombina, focusing on supplier relationship management and order processing. Educational qualifications include a Bachelor's degree in Teaching English or French as a Second or Foreign Language from Universidad de La Salle and a Business Training Seminar in Leadership and teamwork from Fundación Universitaria Empresarial de la Camara de Comercio de Bogotá.