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Zahraa Ibrahim has a diverse work experience spanning various roles and industries. Zahraa started their career as a Volunteer at UNDP in June 2013. Following this, they worked as a Trainee at The C.A.T. Group in July 2013, where they conducted electrical equipment research, learned how to read electrical maps, and assisted with data entry for electrical components. Zahraa then joined Technical University Kaiserslautern as a Research Assistant in July 2015. Zahraa moved on to work at FADEL as a Quality Assurance Engineer in February 2016, where they tested system modifications, designed test cases and scenarios, and prepared for product releases.

Zahraa steadily progressed in their career at FADEL, taking on roles such as Quality Assurance Team Lead from August 2019 to April 2022, and Senior Quality Assurance Lead from March 2022 to October 2022. In these positions, they led testing teams, ensured quality standards were met, and contributed to system improvements.

In January 2022, Zahraa transitioned into the role of Scrum Master at FADEL. As Scrum Master, they managed project scope and timeline, coordinated sprints and meetings, coached team members in Agile frameworks, facilitated communication and collaboration, handled backlogs and new requests, resolved conflicts and obstacles, and guided development teams towards higher scrum maturity.

Most recently, Zahraa assumed the position of Principal Quality Assurance Engineer at FADEL in October 2022, in which they continue to ensure deliverables are up to quality standards.

Overall, Zahraa Ibrahim has demonstrated their expertise in quality assurance and project management throughout their career, adapting to different roles and contributing to the success of the companies they have worked for.

Zahraa Ibrahim earned a Bachelor's Degree in Electrical and Computer Engineering from the American University of Beirut, completing their studies from 2012 to 2015. Prior to that, they attended the same university for their high school education, specializing in Mathematics from 2008 to 2011.

In terms of additional certifications, Zahraa has obtained various online courses and professional certifications. In 2022, they received certifications such as "Communication Skills every Manager should Master" and "Leadership 2.0 - The Coaching Way (Become a Workplace Coach)" from Udemy: Online Courses. Zahraa also obtained the "Professional Scrum Masterā„¢ I (PSM I)" certification from Scrum.org in May 2022. In early 2022, Zahraa completed the "Certified Tester ISTQB Foundation Level (CTFL) Updated 2021" course from Udemy: Online Courses, as well as the "Scrum Certification 2022 +Scrum Master+ Agile Scrum Training." Additionally, they achieved the "Certified Tester, Foundation Level" certification from ASTQB - ISTQB in the U.S. - Official Page in December 2021.

Looking back further, in 2021, Zahraa completed the online course "Productivity and Time Management for the Overwhelmed" from Udemy: Online Courses. In 2020, they also completed the course "How to Deal with Challenging People" from the same institution, Udemy: Online Courses.

It is worth noting that no further assumptions can be made about Zahraa's education or professional experience outside of the provided information.