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Heather S. has extensive experience in quality assurance and operational management across various industries. Currently a QA Engineer at Factory Intelligent Solutions since April 2022, Heather previously served as a Quality Assurance Analyst at Health Carousel from October 2020 to March 2022. Additional roles include Membership Coordinator at Bluetooth SIG, Quality Engineer I at Hulu, and Assistant Merchandising Manager at Penny Arcade. Heather also has experience in IT support at T-Mobile and quality analysis at Zappos Family of Companies. Educationally, Heather earned a Bachelor of Arts in Arts Administration and Voice from the University of Kentucky and a Master of Public Administration with a focus on Non-Profit Management from Morehead State University.