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Klodjan Hima is an experienced professional in the banking and technology sectors, currently serving as Services Delivery Director and Head of Digital Banking Service Delivery Department at Facilization since August 2015. Prior to this, Klodjan held the position of Head of Security Department (CSO) at Intesa Sanpaolo Bank Albania from March 2009 to July 2015, where responsibilities included management of information security, business continuity, and fraud prevention. Klodjan's earlier roles include Senior Manager of IT Technology Infrastructure Department (CTO) and IT Specialist at American Bank of Albania, as well as Value Added Services Specialist at Albanian Mobile Communication. Klodjan holds an Engineer's Degree in Computer Science from Polytechnic University of Tirana and an MBA in Business Administration from the University of Tirana and the University of Nebraska.