Jessica Lee-Hooper is a seasoned professional in account management and customer success, currently serving as Senior Account Director at fabric since August 2023. Prior experience includes roles such as Senior Account Executive, Enterprise with Shopify, where notable contributions involved driving desired outcomes for innovative brands. At Pivotree, Jessica managed major accounts, responsible for approximately $13 million in business, while also adapting to customer needs throughout the company's rebranding. Earlier experience encompasses positions at Tenzing Managed IT Services, InMoment, Intelex Technologies Inc., and IBM, with a strong focus on building relationships, enhancing customer experience, and delivering solutions that align with client goals. Jessica holds a Bachelor of Commerce in Marketing from Concordia University.
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