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Gustavo Ramos is a seasoned professional with extensive experience in customer operations and business management. Currently serving as Product Owner for Finanças & Dados at F360 since January 2021, Gustavo previously held several supervisory roles, including Customer Operations Supervisor and Customer Onboarding Supervisor. In these positions, responsibilities included developing efficient internal processes, leading a team of 12 for customer onboarding, and ensuring effective implementations within set timelines. Prior to F360, Gustavo worked as a Commercial Consultant at Stone, where tasks involved identifying client needs and conducting candidate interviews for new consultants. Earlier career experience includes a role as a Buyer at Couro Art Brasil, managing purchasing and logistics for military uniforms. Gustavo holds a Bachelor's degree in Business Administration from Universidade Paulista and is currently pursuing further education at Universidade São Judas Tadeu.