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Michael Franks, PHR, SHRM-CP has a diverse background in human resources, spanning multiple industries. Michael is currently serving as the Human Resources Director at EzFill - Mobile Fuel Delivery, where they are responsible for talent acquisition, compensation program implementation, and maintaining DOT compliance. Prior to this role, they worked as a Human Resource Generalist-Volunteer at Haiti Now (Ayiti Now Corp), focusing on onboarding and data privacy for new team members. Michael also served as the Director of Human Resources at BIS Digital, Inc., where they created employee development programs, led skill-building workshops, and oversaw recruitment and onboarding. Before that, they worked as a Human Resources Manager-Consultant at MJF2 Consultants.

Earlier in their career, Michael held various positions at Apple, including Employee Relations Specialist, Store Leader, and Senior Manager/Manager. In these roles, they prioritized employee experience and well-being, built effective teams, utilized HR metrics for decision-making, and provided training solutions for both new and existing employees. Throughout their career, Michael has demonstrated a strong commitment to talent management, employee development, and creating a positive work environment.

Michael Franks, PHR, SHRM-CP holds a Master of Business Administration (MBA) in Human Resources Management/Personnel Administration, General from Columbia Southern University. Michael also obtained a Bachelor of Arts (BA) degree in Communication, General from the University of Dayton. In addition to their formal education, Michael has acquired several additional certifications related to human resources, including the SHRM-CP certification from SHRM. Michael has also completed various courses on topics such as delivering bad news effectively, workplace bullying, pay strategy, working with vendors, social recruiting, company onboarding, talent management, hiring and developing future workforce, compensation and benefits, diversity recruiting, niche recruiting, conflict resolution, enhancing resilience, recruiting foundations, administrative human resources, driving workplace happiness, payroll, job structure and design, and strategic human resources. These certifications and courses were obtained primarily through LinkedIn.