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Ivan Machado is an experienced Field Service Technician at Sonic since July 2018 and has simultaneously served as an Alarm Tech at EYESITE SURVEILLANCE, INC. since May 2016, focusing on surveillance systems for construction sites. Previously, Ivan held the position of Supervisor-DCI at Geek Squad from September 2006 to October 2012, where expertise in software and hardware troubleshooting was developed. Ivan also worked as a Hummer Specialist from January 2004 to November 2005, achieving substantial sales performance and product knowledge. Early experience includes a role in Operations at Walt Disney World, emphasizing customer service and team management. Educational credentials include a Bachelor of Business Administration in Computer and Information Systems Security from The University of Texas at El Paso, earned between 1995 and 2000.