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Aarthy Rangarajan is a seasoned professional in the financial services sector with extensive experience in business consulting and customer experience. Currently serving as Partner in Business Consulting for Financial Services at EY since April 2024, Aarthy previously held the position of Chief Customer Experience Officer at IDFC FIRST Bank, where responsibilities included enhancing overall customer experience. Aarthy has had a significant impact on various roles at Ernst & Young LLP, Standard Chartered Bank, and Royal Bank of Scotland, focusing on business transformation, product strategy, and compliance. Aarthy's educational background includes professional qualifications in accounting and costing from the Institute of Chartered Accountants of India and the Institute of Costs and Works Accountants of India, complemented by a Bachelor's degree in Commerce from the University of Madras.