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Gaetan Engels is a seasoned IT professional with extensive experience in technical support and project management. Currently serving as a Consultant projets informatique at Experis Belgium since February 2022, Gaetan has worked on projects such as the CSR Back Office Technical at Orange Belgium and as an ICT Technical Support Engineer for BT global. As the owner of GiGi's Computers since May 2018, Gaetan specializes in IT repairs, configurations, and installations. Previous roles include service desk agent at Contraste Europe, providing first-line EBS support for ING, and IT Support Engineer at SPMT-ARISTA, focusing on hardware configuration and ticket management. Gaetan's educational background includes a pc- and network technician certification from Intec Brussel and a diploma in office administration from Sancta Mariainstituut Lembeek.