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Jack Matthews is an experienced professional in account management and customer success, currently serving as Account Director and Senior Customer Success Manager at Expereo since January 2022, specializing in global internet connectivity for major enterprise accounts. Prior to this role, Jack Matthews operated as a self-employed consultant providing CRM, sourcing, and vendor management services from December 2019 to January 2022. Jack Matthews also held various leadership positions at Gartner, including Director Sourcing and Benelux Lead for Sourcing, and Director Strategic Sourcing, contributing valuable insights to executives' decision-making from September 2015 to December 2019, as well as serving as a Senior Consultant from June 2005 to September 2013.