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Austin Gilmore is a seasoned professional with extensive experience in customer success and account management, currently serving as a Senior Account Executive at ExpandAP and Coalescence Cloud since October 2024. Previously, Austin held the role of Customer Success Manager - Enterprise at MongoDB from September 2022 to September 2024, contributing to the company's mission of empowering innovators through data. Prior roles include Customer Success Manager - Commercial II at Certinia, Account Executive at Gartner, Business Operations Strategist at DriverReach, and Sales and Support Intern at ReviewTrackers. Austin also served as US Marketing Manager at EconomyLoop News. Educational credentials include a Master of Arts in Strategic Communication and Innovation from Texas Tech University and a Bachelor of Science in Business with a focus on Entrepreneurship/Corporate Innovation and Management from Indiana University - Kelley School of Business.