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Timotius Gunawan is an experienced professional in the hospitality and customer service sectors, currently serving as an Incident Management Specialist at Exness since March 2021. Timotius has held positions as a Customer Service Supervisor and Customer Service Executive within the same company. Prior experience includes a brief tenure as a Management Trainee in Human Resources at Four Points by Sheraton and food and beverage trainee roles at both Sunway Resort Hotel & Spa and Plaza Premium Group. Timotius holds a Bachelor of Business in International Hotel & Resort Management and a Diploma in Hotel Management, both obtained from INTI between 2014 and 2020.