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Pankaj Khera has extensive experience in digital transformation and operational leadership, currently serving as Vice President of Digital Transformation at EXL since January 2018, where previous roles included Sr AVP in the same domain. Prior to EXL, Pankaj worked at Aon Hewitt from March 2006 to August 2017, holding various positions including Director of Outsourcing Delivery Transformation (RPA), Group Manager of Tech Shared Services, and Delivery Manager. Earlier career experiences include positions at Hewitt Associates as a System Analyst, GE Capital as an Executive in Audit, Analytics & Systems, and Branch Coordinator at Foresight Technical Education Center. Pankaj's educational background includes a B.A.Sc in Electronics from Delhi University, an Advanced Certification in Data Science and AI from the Indian Institute of Technology in Madras, a Master's in Computer Applications from Indira Gandhi National Open University, and a PGDM in Operations from Symbiosis Centre for Management Studies in Pune.