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Aakansha Kumar is a Senior Consultant at EXL since July 2022, specializing in process ownership and operational excellence for a digital insurance platform. Key achievements include mapping and analyzing processes, conducting risk assessments, and improving customer journey understanding while collaborating with cross-functional teams. Aakansha previously served as Student Placement Coordinator and Executive Member in Corporate Relations at the Indian Institute of Management Raipur, where responsibilities included organizing corporate engagement activities. Earlier experience includes internships at ValueMomentum and MAQ Software, along with a role as Assistant Systems Engineer at Tata Consultancy Services. Aakansha holds an MBA in IT-Operations from the Indian Institute of Management Raipur and a B.Tech in Computer Science from the Institute of Engineering and Management.