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Jackie L. Stone has extensive work experience in project and process management, business operations, and customer care and client services. Their work experience includes roles as Managing Director of Consulting, Sr. Director of Customer Care and Client Services, Director of Customer Care, Client Care, and Customer Success, Program Manager, Account Manager, Business Owner, Director of Strategic Initiatives, Business Process Improvement Program, and Process Manager and Business Systems Analyst. Their achievements include leading teams to exceed goals and reduce client churn, developing and launching a new fine dining concept, and delivering initiatives to identify and correct organizational dysfunctions while delivering CEO-sponsored programs. Jackie L. is skilled in leading organizational change management, communicating with stakeholders, and implementing process and operations improvements.

Jackie L. Stone has a Bachelor's degree in Information Systems from the University of Phoenix and a Master of Science degree in Organizational Management with an emphasis in Leadership from Ashford University. Jackie L. also holds a certification as a Six Sigma Greenbelt from the International Association for Six Sigma Certification. There is no information available about the specific years in which these degrees and certification were obtained.