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Urmimala Datta has a strong background in customer success and change management, with experience in leading high-performance teams and driving maximum return on investment for technology investments. Urmimala is currently the Head of Customer Success & Community at Exemplar Global, Inc. and the Co-Founder & Director at Genie & Lounge. Urmimala has also held positions such as Quality Manager at Cvent and Manager of Customer Experience at SNA Tours. Urmimala holds a Master of Business Administration degree in Marketing/Marketing Management, General.