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Micah Boyd is a dedicated tech professional currently serving as a Tech Support Engineer at Silverline Solutions since July 2024. Prior experience includes roles at Hyster-Yale Group as a Material Handler and Ops Tech, as well as a Temporary Ops Tech with Executive Personnel Group. Micah's background also features significant experience at Thermo Fisher Scientific, where roles included Automated Vial Inspection Technician II and Level 1 Printer Support Tech, showcasing skills in troubleshooting operational issues and supporting end users. Early career experience includes positions at CHIK FIL A and Pitt Community College, contributing to customer service and event preparation. Micah Boyd is pursuing a Cybersecurity Bootcamp at North Carolina State University, building on an Associate of Arts and Sciences degree from Pitt Community College.