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Yvesse Carlo Suan is a seasoned Workforce Management Specialist with extensive experience in data management, employee scheduling, and forecasting at Select VoiceCom since 2021 and Executive Boutique Call Center since March 2017. With a strong background in analyzing workforce metrics to enhance operational efficiency and customer satisfaction, Yvesse has also held roles in the travel industry as a Travel Administrator and Specialist, and has experience in document production and customer service. Yvesse holds a Bachelor of Science in Business Administration, specializing in Entrepreneurial Marketing, from Mindanao State University-Iligan Institute of Technology, completed in 2013.