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Silke Prodinger-Leong currently serves as a Leadership Coach at ExecOnline and holds the position of Customer Success Manager for the APAC region at Newforma. With extensive experience in customer success roles, Silke has previously been the Head of Customer Success for Southeast Asia and APAC at CoachHub, and a Team Lead for Customer Success at LinkedIn. Silke participated in notable initiatives such as the Catalyst Coaching Corner as a Customer Success Coach and led the Rock Your Profile program at LinkedIn. Silke's career includes leadership positions at Standard Chartered Bank, Wedu Global, and Konica Minolta, showcasing a strong commitment to customer satisfaction and mentorship. Silke holds a Master's degree in Language Interpretation and Translation from Johannes Gutenberg University Mainz, alongside certifications in Adult Learning Theory and a Diploma in Management Studies.