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Jyotsna K. is an experienced professional currently serving as a Central Operations Specialist at Excite Credit Union since October 2022. Prior to this role, Jyotsna held positions at Technology Credit Union as a Member Services Specialist I and at San Francisco Federal Credit Union as a Data Entry and Validation Operator. Earlier experience includes customer service roles at Heritage Bank of Commerce and dog sitting at Rover.com, as well as event staffing for DesignCon. Jyotsna's academic background includes a Master of Science in Medical Biotechnology and a Bachelor of Science in Biotechnology from the School of Life Sciences at Manipal University, complemented by research experience as a Junior Research Fellow at Kasturba Medical College and a Project Trainee position at Piramal Life Sciences.