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Felipe Lourenção, CFP®, has extensive experience in sales, customer service, and training within the financial and hospitality sectors. Currently serving as a Content Creator at Crypto Com Felipe since February 2021 and holding the position of Head of Inside Sales & Customer Service at EXAME since October 2020, Felipe has also led training and development initiatives at Empiricus and supervised customer experience. Felipe’s professional journey includes roles in customer relationship management and financial analysis at various companies, complemented by a strong academic background with degrees in Business Administration and specialized training in financial markets and high-performance sales management from reputable institutions.