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Joseph Mueller has held various IT-related roles at ExactCare and OverDrive, Inc. Their experience includes managing large-scale IT projects, creating and launching customer-facing websites and mobile applications, resolving technical issues, and providing support for internal and remote users. Throughout their career, Joseph has demonstrated a strong focus on adherence to budget, schedule, scope, and HIPAA compliance. Joseph holds a Bachelor of Business Administration in Marketing from Kent State University and Cleveland State University.