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Marcella Milazzo holds a degree in software engineering from Kymenlaakson ammattikorkeakoulu, earned between 1998 and 2005. Professional experience includes serving as Competence Manager at eWork since February 2011, Service Manager at Tector from February 2009 to January 2011, and roles at Apple Retail as MacGenius from August 2006 to August 2008, as well as Technical Support Agent at Apple from 2005 to 2006.