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Greg S.

Product Manager - Ccaas at Evolve IP

Greg S. has a diverse work experience in the telecommunications field. Greg began their career in 1997 as a Telecommunications Technician at Oxford Health Plans, providing support to over 2000 users. Greg then moved on to become a Senior Telecom Engineer, where they administered a multi-services Voice Network and engineered future growth for PBX systems. In 2003, Greg joined LifeCare Inc. as a Telecommunications Manager, where they oversaw a Customer Interaction Management system and managed various contact channels. Greg later became the Manager of IT Infrastructure, responsible for the infrastructure operations of the company. In 2018, Greg joined LifeCare as a Manager in the Contact Center Technology department. Currently, Greg is working at Evolve IP as a Senior Manager in Contact Center Solutions.

Greg S's education history includes the following:

- In 2006, Greg received a Certificate in Basic SQL Reporting Techniques from New Horizons.

- In 2005, Greg received a Certificate in eQuality Balance 6.5 Application Administration, Reporting, and Evaluation Forms from Witness Systems - Alpharetta, GA.

- In 2004, Greg received a Certificate in Apropos Version 6 Voice Interaction Programming from Apropos Technology Oakbrook Terrace, IL.

- In 2004, Greg received a Certificate in Aprops Version 6 Email Interaction Programming from Apropos Technology Oakbrook Terrace, IL.

- In 2000, Greg received a Certificate in Meridian 1 Basic Alternate Route Selection from Nortel Networks - Richardson, TX.

- In 1999, Greg received a Certificate in Meridian 1 Options 21E-81C Release 23 from Nortel Networks - Parsippany, NJ.

- From 1997 to 1999, Greg attended Norwalk Community Technical College and studied Telecommunications Management. No degree was specified.

Additionally, in January 2017, Greg obtained a certification in "Agile at Work: Building Your Agile Team" from Lynda.com.

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