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Kerry Horner has extensive experience in customer service and operations management across multiple organizations. Currently serving as Customer Service Manager at Crewfare since September 2022, Kerry previously held the position of Director of Client Operations at Reliant and Collections Manager at Purpose Financial. Prior roles at Check Into Cash included Customer Service and Debt Administration Manager, Consumer Credit Manager, and Bankruptcy Specialist, showcasing expertise in credit dispute analysis and bankruptcy operations. Moreover, volunteer experience with the USO and serving as CARE Team Leader for the 1st Cavalry Division emphasizes Kerry's dedication to supporting military families in crisis. Kerry holds a Bachelor of Business Administration from the University of Phoenix and an Associate of Science in Criminalistics from the University of Phoenix Fort Hood Campus.