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Naomi Figueiredo is an experienced quality assurance analyst currently working at Everymind since July 2023. Previously, Naomi held positions as a Junior Test Analyst and an intern at Sottelli, specializing in Salesforce testing and Scrum framework management using Jira. Naomi's earlier roles include an internship at IBM, providing support for incidents and requests, and a user support position at the Prefeitura Municipal de Campinas, offering assistance in IT. Naomi started in technical support at Lorac Informatica, focusing on hardware and software troubleshooting. Naomi holds a degree in System Analysis and Development from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) and a technical qualification in System Development from the same institution.