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Maryia Rudak is an experienced professional in customer success and social media management with a strong background in communication and community engagement. Currently serving as a Senior Customer Success Manager at Everphone since February 2021, Maryia is responsible for customer adoption, escalation management, and relationship building with stakeholders to drive product utilization. Prior experience includes roles as Social Media Manager at GREENTECH FESTIVAL and Divimove, focusing on content strategy and campaign management, as well as a Content & Social Media Manager at Staramba SE, where responsibilities included content planning and community management. Additional roles at Openers, SAP, and New Eurasia Establishment have further developed skills in event management and communication strategy. Maryia holds a Master of Arts in Sprache und Kommunikation from the University of Mannheim and a Bachelor's degree in Modern foreign languages from Minsk State Linguistic University.