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Shiv Raj Palta has a wealth of experience in the BPO industry, serving as Chief Strategy Officer in multiple companies such as Everise and Sunrise BPO Services Pte. Ltd. Additionally, Shiv Raj held the position of Senior Vice President at Aegis Limited and was a Co-founder and Director at IN-SITE. With a background in NLP and training, Shiv Raj Palta has been instrumental in setting up new operations, driving growth strategies, and leading successful acquisitions in the industry.