Ruslana Dubchak is a skilled integration management lead currently at EverHelp, specializing in launching support functions for new products and enhancing customer experience. With prior experience as the head of lead research at Belkins, managing an 80-person team and optimizing operational processes, Ruslana has a strong background in KPI implementation and resource management. Previously, as a product manager at Uvoteam, Ruslana developed product strategies, aligned customer experience with business goals, and fostered cross-team communication. Additional roles include overseeing customer support departments and teaching English at Broadway English School. Ruslana holds a master’s degree in Ukrainian Language and Literature from Kyiv National Linguistics University.
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