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Jacob Grealy is an experienced engineering leader currently serving as the Engineering Director for EverHealth Technical Escalations at EverCommerce since January 2022, where responsibilities include managing technical escalation teams, conducting performance reviews, and overseeing employee development. Previously, Jacob Grealy held the position of Engineering Manager at Updox, focusing on technical escalations, with over five years of experience in that area and notable success in establishing production outage investigation procedures. Earlier career roles include Lead Software Engineer and Software Engineer at Updox, Software Developer at Abercrombie & Fitch, and Programmer/Analyst II at Huntington National, along with various internships. Jacob Grealy holds a Bachelor of Science in Computer Science Engineering from The Ohio State University.