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Shayla Bond is a seasoned professional with extensive experience in customer experience and account management within the Enterprise Resilience industry. Currently serving as Vice President of Infinite Blue Account Management and Support at Everbridge since September 2024, Shayla previously held the position of Vice President of Customer Experience at Infinite Blue, where responsibilities included overseeing customer-facing functions and leading key teams in Professional Services. Shayla's career trajectory includes roles such as Senior Implementation Consultant at Assurance Software Inc., where expertise in software implementation and client project management was developed, as well as earlier positions at Caliper and Bank of America, demonstrating a strong background in team leadership and customer support. Educational background includes attendance at Penn Manor High School.